Refund Policy

Last updated: 26 November 2025

This Refund Policy (“Policy”) applies to purchases made from Trading Strategy Testing (“TST”, “we”, “our”, “us”), including:

  • Digital access products such as the Master Technical Analysis ebook, and
  • Our Telegram signal service (if and when offered).

By completing a purchase, you acknowledge that you have read, understood, and agree to this Policy.

1. Refund Policy – Digital Access Products (eBook)

Because access to the ebook is granted immediately after purchase, all sales of the Master Technical Analysis ebook and other digital access products are final.

Specifically:

  • Once access to the ebook has been provided (for example, via Whop or direct download), no refunds are issued.
  • This policy helps protect our intellectual property and prevents misuse, as digital access cannot be “returned.”

If you experience technical issues accessing the ebook (e.g., login problems, broken access link, or download errors), we will be happy to assist you to ensure you receive the access you purchased. Please contact us using the details at the bottom of this page.

By completing your ebook purchase, you acknowledge and agree that:

  • You receive instant digital access, and
  • No refunds are provided for change of mind, dissatisfaction with content, or trading outcomes resulting from the use of the ebook.

2. Refund Conditions for Telegram Signal Service

Refunds for any paid Telegram signal service (if offered by TST) are provided only in the case of technical issues that prevent delivery of the service.

2.1. Refunds may be granted in the following technical cases:

  • Failure to receive access to the private Telegram channel after payment, despite following all access instructions.
  • Duplicate or accidental charges (e.g., you were billed twice for the same period).
  • System errors on our side that prevent the service from being delivered as described.

2.2. Refunds are not provided for the following reasons:

  • Trading losses, drawdowns, or any negative trading outcomes.
  • Differences in execution caused by your broker, spreads, slippage, latency, or timing.
  • Personal expectations about profitability, win rate, or performance of the signals.
  • Decisions you make based on signals, ideas, or information shared in the Telegram channel.

All signals and information provided in the Telegram channel are informational and educational. They are not individualized financial advice, and you remain fully responsible for your own trades, position sizing, risk management, and choice of broker.

By subscribing to the Telegram signal service, you acknowledge that:

  • Trading involves risk and results may vary based on individual factors.
  • There is no guarantee of profit, success, or any specific outcome.
  • Refunds are only granted in the limited technical cases listed above.

3. How to Request Support or a Refund (Where Eligible)

If you believe you qualify for a refund under this Policy, or if you are experiencing technical issues accessing your purchase, please contact us with:

  • Your full name
  • The email address used for the purchase
  • Proof of payment (receipt, transaction ID, or screenshot)
  • A brief description of the issue

We will review your request and respond as soon as reasonably possible.

4. Changes to This Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of our website, products, or services after any changes constitutes your acceptance of the updated Policy.

5. Contact Us

If you have any questions about this Refund Policy, you can contact us at: